"I can’t remember a time when I wasn’t learning something new."
Not only did working with a diverse group of people help Diana Thomas overcome her teenaged shyness, she also discovered she had a talent for teaching. She worked for many years in recruiting, human resources, and then training. Today, she is vice president of training, learning, and development for McDonald’s USA. Her team runs Hamburger University, the company’s eighty-acre training facility in Oak Brook, Illinois, which has been the model for similar training facilities in England, Germany, China, Japan, Australia, and Brazil.
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